At LeadAster (“LeadAster”, “we”, “us”, or “our”), accessible from https://leadaster.com, protecting the privacy and personal data of our users, clients, and their end-customers is a core principle. This Privacy Policy explains how we collect, use, process, store, and protect personal data when you use our website, web application, and integrated communication services, including WhatsApp Business messaging through Meta Platforms.
This Privacy Policy applies to:
If you have any questions or require further information about this Privacy Policy or our data practices, you may contact us at any time using the contact details provided below.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your information as described herein.
Depending on how you interact with LeadAster, we may collect the following personal data:
When our customers connect their WhatsApp Business account to LeadAster and communicate with their own customers through our platform, we may process:
This data is processed solely to enable messaging functionality between our customers and their end-users. LeadAster does not use WhatsApp message content for advertising, profiling, or resale.
We may automatically collect certain technical information when you visit our website or use our application, including:
We use collected information for the following purposes:
We do not sell personal data, message content, or WhatsApp information to third parties.
LeadAster integrates with the WhatsApp Business Platform provided by Meta Platforms, Inc. When using WhatsApp messaging features, data is processed in accordance with:
LeadAster acts as a technical service provider and data processor for WhatsApp Business communications initiated by our customers. Our customers remain responsible for obtaining any required consent from their own end-users.
LeadAster uses cookies and similar technologies to enhance user experience, analyze usage, and ensure platform functionality. You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
We may share personal data only in the following limited circumstances:
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. WhatsApp message data is retained only as needed for service delivery, compliance, and dispute resolution.
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. While no system can guarantee absolute security, we continuously review and improve our safeguards.
Depending on your jurisdiction, you may have rights including:
Requests may be submitted using our contact information below. We will respond within the timeframe required by applicable law.
LeadAster complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable. We do not sell personal data and do not use WhatsApp data for cross-context behavioral advertising.
LeadAster is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe such data has been provided to us, please contact us and we will promptly remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page with a revised effective date.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:
Email: privacy@leadaster.com
Website: https://leadaster.com